You want to be treated as an individual by your optician, not as another number. At Averns and Sandall we appreciate that your needs may vary greatly from those of the person we treated before you. We tailor every eye exam to ensure that your requirements are met, and you leave our practice 100% satisfied with the service you have received.
When you come to have your eyes examined at our practice, the first thing you can look forward to is a warm and friendly greeting. We pride ourselves on our informal approach to dealing with our patients, so after you’re ready, we’ll begin.
While you relax, you will be asked to answer a short questionnaire regarding your eye and general health. This is a non-invasive exercise that simply allows your optician to deliver to you a thorough examination, tailored to your needs.
You will most likely see the same optician each time you visit Averns and Sandall. We feel that the best way you can grow to trust your optical expert is by seeing them regularly. That way, they can get to know you as a person, as well as your optical history.
At Averns and Sandalls we regularly invest in the latest machinery to test eyes. The most up-to-date advanced cameras are used to take images of your eye. These photographs allow us a closer look at the parts of your eye that can’t be seen, and therefore enable us to ensure you accurate results.
When your test is complete you will have plenty of time to speak to your optician. This is the perfect opportunity to discuss any findings from your exam, or any queries you may have.
Once you are finished with your optician, you will be handed to one of our highly experience dispensing opticians who will speak to you about eyewear, should you need it. They will show you our extensive range of over 1000 frames, as well as discuss the benefits of contact lenses with you.